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TERMS AND CONDITIONS

PLEASE READ THESE TERMS OF USE AND THE PRIVACY POLICY, BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICES FROM VELTA.

1. INTRODUCTION.

This Terms of Use Agreement (the "Agreement") between The True Natural Company, LLC, a California Limited Liability Company, also doing business as VELTA ("VELTA", the "Company"), and you ("you", "User"); applies in full force and effect to your use of this Website and the purchase and/or use of any VELTA's goods and services (the "Offerings") and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Terms and Conditions.

If you are dissatisfied with the Website or other Offerings, your sole and exclusive remedy is to stop using the Website or Offerings, except for the limited warranties that may apply to VELTA's product Offerings or as otherwise expressly stated in section Six of this Agreement (VELTA Customer Returns & Refunds).

This Agreement and the Velta privacy policy (the "Privacy Policy") and any other terms and policies incorporated herein by reference (collectively, the "Other Policies"), constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. No waiver of any of the provisions of this Agreement shall constitute a waiver of any other provisions hereof (whether or not similar), nor shall any such waiver constitute a continuing waiver unless otherwise expressly provided.

The information and features included in this Site are subject to change at any time without notice. By accessing or linking to this Site (to the extent linking is permissible), you assume the risk that the information on this Site may be changed or removed. We reserve the right at any time to change the terms and conditions of this Agreement; or enhance, add to, modify or discontinue the Site or other Offerings, or any portion of the Site or other Offerings, at any time in our sole discretion.

From time to time, we reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove, revise or otherwise change any portion of this Agreement, in whole or in part, at any time. For changes to this Agreement that we consider to be material, we will place a notice on the Site by revising the link on the homepage to read substantially as "Updated Terms of Use" for a reasonable amount of time. If you provide information to us, access or use the Site or participate in any Offering in any way after this Agreement has been changed, you will be deemed to have read, understood and unconditionally consented to and agreed to such changes. The most current version of this Agreement will be available on the Site and will supersede all previous versions of this Agreement.

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you are a minor. You represent and warrant that you are eighteen (18) years of age or older, or if you are under the age of eighteen (18) you are at least the age of thirteen (13) and are accessing the Website with the knowledge and consent of your parent or legal guardian, who will also be deemed to have agreed to this Agreement. Certain features on this Website (including, but not limited to, user registration) and certain Offerings may be subject to heightened age and/or other eligibility requirements.

 

2. Intellectual Property Rights.

Other than content you own, which you may have opted to include on this Website, under these Terms, VELTA and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website. Unless expressly permitted in writing by us, you shall not capture, reproduce, perform, transfer, sell, license, modify, create derivative works from or based upon, republish, reverse engineer, upload, edit, post, transmit, publicly display, frame, link, distribute, or exploit in whole or in part any of the material. Nothing contained in this Agreement or on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any material in any manner without the prior written consent of us or such third party that may own the material or intellectual property displayed on the Website.

UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, PUBLICATION, REPUBLICATION, UPLOADING, FRAMING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING, DUPLICATING OR ANY OTHER MISUSE OF ANY OF THE MATERIAL IS STRICTLY PROHIBITED. Any use of the material other than as permitted by this Agreement will constitute a violation of this Agreement and may constitute copyright and/or patent infringement. VELTA, our logo, and the name of the products produced, marketed, sold or distributed by VELTA, are trademarks and/or service marks of The True Natural Company, LLC. You are advised that we will aggressively enforce our rights to the fullest extent of the law

 

3. Restrictions.

You are expressly and emphatically restricted from all of the following:

  1. publishing any Website material in any media;
  2. Selling, sublicensing and/or otherwise commercializing any Website material;
  3. Publicly performing and/or showing any Website material;
  4. Using this Website in any way that is, or may be, damaging to this Website;
  5. Using this Website in any way that impacts user access to this Website;
  6. Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  7. Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  8. Using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and VELTA may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

 

4. Your Content.

In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant VELTA a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be infringing on any third party’s rights.VELTA reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice. If you provide information to the Website, you agree to provide accurate, current and complete information about you where requested and you agree to maintain and update such information as appropriate. We will use and maintain any information about you that we collect through the Website in accordance with our Private Policy (see, Private Policy tab).

The use of false headers in e-mails or falsifying, forging or altering the origin of any e-mail in connection with VELTA and/or its products and services is prohibited. Spamming is strictly prohibited. Spam is defined for this purpose as sending an unsolicited message to any persons, entities, newsgroups, forums, e-mail lists or other groups or lists unless prior authorization has been obtained from the e-mail recipient which explicitly permits sending e-mail communication to them, or unless a business or personal relationship has already been established with the e-mail recipient. IF YOU ARE “SPAMMED” BY SOMEONE WHO IS SELLING OR DESCRIBING VELTA’S PRODUCTS OR BUSINESS OPPORTUNITY, PLEASE CONTACT US PROMPTLY.

 

5. No warranties.

This Website is provided “as is,” with all faults, and VELTA makes no express or implied representations or warranties of any kind, including warranties of merchantability or fitness for a particular purpose or from a course of dealing or usage of trade or arising by statute, related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

 

6. Customer Returns & Refunds.

VELTA guarantees the quality of any product which carries the VELTA name and certifies that its manufactured products manufactured meet high standards of freshness and purity for customer use. We are confident that our customers will find our products satisfactory in every way. However, if for any reason, a retail customer is not completely satisfied with any VELTA product purchased from Myvelta.com, we offer an exchange or a full refund (excluding shipping charges). Simply request a refund from VELTA within thirty (30) days from your receipt of the product by contacting our Customer Service at info@myvelta.com. Refunds issued to card issuers will require an additional 3-5 business days processing time by those institutions.

In case of an exchange, you will need to return: the unused portion of the product OR the original product labels OR the empty product containers, along with a copy of the retail receipt.

After the carrier has received your item, it can take up to 2 weeks for us to receive and process your return.

This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused.

 

7. Shipping Method Options.

VELTA guarantees USA Domestic Orders to be shipped via United States Postal Service (USPS) by Standard Delivery within 5-9 business days. Shop 24 hours a day, 7 days a week at MyVelta.com. You’ll receive notification immediately after the order is confirmed and when it ships. For changes after an order has been placed, please call Customer Service at 1-619-737-2225.

We accept Visa®, MasterCard®, American Express® and Discover® credit cards. Only one credit card will be accepted as we are unable to process an order on two separate credit cards.

Your credit card is processed in two steps. At checkout, we authorize the credit card for the full amount, including taxes. We only charge your credit card when the order ships (Standard Shipping). These shipping terms and conditions, are all the terms of the contract between you (the receiver of the shipment) and us (the Company). When you place an order with us, you accept our terms for you, and for anyone else who has a legal interest in the shipment. No employee of USPS or anyone else has any authority to change any of our terms or conditions, or make any promises on our behalf.

 

8. Limitation of liability.

In no event shall VELTA, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and VELTA, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

BY ACCESSING THIS SITE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR."

In accordance with the above, VELTA makes no representation or warranty whatsoever regarding the completeness, accuracy, currency or adequacy of any information, facts, views, opinions, statements or recommendations contained on this Website, in any Offering and/or the material. Reference to any product, process, publication or service of any third party by trade name, domain name, trademark, service mark, logo, manufacturer or otherwise does not constitute or imply its endorsement or recommendation by us. Views and opinions of users of this Website do not necessarily state or reflect those of VELTA. Users are responsible for seeking the advice of professionals, as appropriate, regarding the information, opinions, advice or content available at this Website.

 

9. Indemnification.

You hereby indemnify to the fullest extent VELTA from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

 

10. Severability.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

 

11. Variation of Terms.

VELTA is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

 

12. Assignment.

VELTA shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms

 

13. Entire Agreement.

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between VELTA and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

 

14. Governing Law & Jurisdiction.

These Terms will be governed by and construed in accordance with the laws of the State of California, and you submit to the non-exclusive jurisdiction of the state and federal courts located in San Diego, California for the resolution of any disputes. Any dispute between you and VELTA must be brought within ninety (90) days after the occurrence of the facts giving rise to the cause of action, otherwise the cause shall be forever barred.

 

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